WOLVERINE SNOW PRODUCTS WARRANTY
Wolverine Snow Products guarantees all of our products sold on our website and authorized Dealers to be free of defects in material or craftsmanship for one year from the date of purchase.
If a product is found to be defective, Wolverine Snow Products’ responsibility shall be limited to the repair or replacement of the defective product. Wolverine Snow Products is not responsible for any costs, losses or damages incurred as a result of the defective product.
IMPORTANT – ALL POTENTIAL WARRANTY CLAIMS MUST MEET THIS CRITERIA:
Product must be within the one year warranty period.
All claims must include a proof of purchase that clearly identifies the dealer and the purchase date. If proof of purchase cannot be provided, we are unable to accept your warranty claim. Warranties apply only to our products purchased off our website and from authorized Wolverine Snow Products Dealers and are only valid for the original buyer.
If you feel a product purchased off our website or authorized Dealer has a manufacturer’s defect, please email us at info@wolverinesnowproducts.com We will contact you within 5 business days to start your claim. We will then assess the issue and determine if warranty is approved, denied or requires further inspection.
If your claim is approved, you must send the defective product back to us. We will email you a shipping label to return the defective product. Upon our receipt of the defective product, we will send you a replacement product or refund the purchase price.
Customers/dealers are responsible for shipping charges to submit products for warranty inspection. Return shipping cost for valid claims will be covered by Wolverine Snow Products.
DAMAGE NOT COVERED BY WARRANTY:
ROCK DAMAGE, TREE DAMAGE, SKI/BOARD DAMAGE AND ANY OTHER IMPACT RELATED DAMAGE IS NOT COVERED UNDER THIS WARRANTY.
– Damage caused over tightening adjustment clamps.
– Any intentional or unintentional damage caused by the rider’s carelessness, abuse, misuse, or neglect.
– Any damage caused by, related to, or resulting from modifications made after purchase and not authorized by Wolverine Snow Products
– Stress cracks in lacquer and non-structural cracks on used products.
– Scratches, chips, and/or indentations in the product.
– Graphic fading, discoloration, or other aesthetic blemishes that do not impair performance.
– Damages incurred in shipping.
– Normal wear and tear.
– Damage caused by use of solvents, adhesives etc.
ADDITIONAL INFORMATION
If a product is found to be defective by Wolverine Snow Products, in its sole discretion, Wolverine Snow Products only responsibility shall be limited to repair or replacement of the defective product. In the event an exact product replacement (Model, size, and/or color) is no longer available, we may replace your product with one of comparable performance, size, and value. This applies to replacement parts as well.
Repaired items will be subject to available parts. We will do our best to match colors and styles but we cannot guarantee that you will receive the exact product back. Repaired or replaced products are covered for the remainder of the original warranty only.
Your product does not need to be registered for warranty, but you will need a valid proof of purchase from an Authorized Wolverine Snow Products Dealer to pursue your warranty claim.
Please read the following very carefully before placing your order:
Skiing, splitboarding, skinning and backcountry snowboarding and skiing (the “Activity”) are inherently dangerous sports, with many inherent and non inherent risks with potential for injury and death. Wolverine Snow Products stresses the importance of education, proficiency with your equipment, self-reliance, and proper preparation in order to minimize these risks. It is the Customer’s responsibility to educate themselves on safe backcountry travel practices as they to the Activities, such as taking an avalanche safety course.
It is fully the Customer’s responsibility to read the instructions provided with the equipment and learn the proper setup and use of the equipment. It is recommended that the Customer tests and verifies that their equipment is setup correctly prior to use.
It is fully the responsibility of the Customer to maintain and frequently visually inspect the equipment for any defects, wear and damage prior to its use.
“Customer” means the adult, being at least 18 years old, who is accepting these terms on behalf of him/herself and as a result of his/her purchase of the Wolverine Snow Products equipment (“equipment”) or on behalf of a minor and/or other adult who will be using the equipment. “Minor” means the minor for which the equipment is purchased and who will be using the equipment.
Please read each item below and understand them prior to accepting this Liability Waiver. You can reach out to info@wolverinesnowproducts.com with any questions or concerns.
1) Risks – The Activity can be extremely dangerous. There are numerous inherent and non-inherent risks and dangers involved with the Activity, including but not limited to; falling; equipment failure, malfunction or misuse; improper binding settings, set up and mounting; use of any purchased equipment; slick or uneven surfaces; surface and subsurface snow conditions; avalanches; cornices; moguls; jumps; ice; variations in terrain; downed timber and other forest growth; tree stumps and wells; rocks and debris; marked and unmarked ; collisions; lift loading and unloading and riding; adverse and changing weather; actual or alleged transmission of communicable or infectious disease including, but not limited to COVID-19 , and limited access to and/or delay of medical attention. Customer further understands and accepts that snowboard and splitboard binding systems are not designed to release and may increase the risk of serious injury and/or death. Customer acknowledges that the description of the dangers and risks listed above is not complete and that participating in the Activity may be dangerous and may include other risks, including, but not limited to the acts, omissions, representations, carelessness, and negligence of Wolverine Snow Products ltd., its owners, employees, affiliates, distributors, suppliers, and contractors (“Released Parties”).
2) Hold Harmless and Indemnify – By agreeing to this Liability Waiver, the Customer agrees to:
- Assume any and all risks of injury or death to Customer resulting from participating in the Activity;
- Waive, release and agree not to sue or file any actions or claims, which Customer may have ever had, or hereafter shall have, against Released Parties that are based on, arise or result from, in whole or in part, participation in the Activity, and/or the purchase and use of the equipment including, but not limited to negligence, breach of contract, or breach of warranty.
- Indemnify, defend and hold harmless the Released Parties from and against any liability or damage of any kind and from any suits, claims, or demands, including attorney fees, legal fees, and expenses whether or not in litigation, arising out of, or related to, Customer’s participation in the Activity, and/or purchase and use of the equipment
3) Undersigned – By signing and or accepting this Liability Waiver, Customer is representing that they are over the age of 18 years or the legal guardian or parent of the Minor or have express authority and permission to accept this Liability Waiver on behalf of another adult, and by doing so agrees to be personally liable for any claims brought by any other user of the Equipment.
4) Applicability, Law and Venue – This agreement will apply for every day Customer engages in the Activity until a new release of liability and waiver is executed by or on behalf of Customer. All claims arising from or related to any Activity by Customer, including for injury to person or property, and/or death shall be governed by Canadian law, without regard to conflicts of law principles, and that exclusive jurisdiction shall be in Canadian court in the Province in which the injury occurred.
5) Severability – This agreement shall be binding to the fullest extent permitted by law. If any provision of this agreement is found to be unenforceable, the remaining terms shall be enforceable to the full extent permitted by law. This agreement shall be binding upon Customer’s assignees , subrogors, distributors, heirs, next of kin, executors and personal representatives.
I HAVE CAREFULLY READ THIS AGREEMENT, UNDERSTAND ITS CONTENTS AND ACCEPT IT, ON BEHALF OF MYSELF AND CUSTOMER WITH FULL KNOWLEDGE OF ITS SIGNIFICANCE BY AGREEING AND/OR I ACCEPT IT BY USE OF THE ACTIVITIES.