WOLVERINE SNOW PRODUCTS WARRANTY

Wolverine Snow Products guarantees all of our products sold on our website and authorized Dealers to be free of defects in material or craftsmanship for one year from the date of purchase.

If a product is found to be defective, Wolverine Snow Products’ responsibility shall be limited to the repair or replacement of the defective product. Wolverine Snow Products is not responsible for any costs, losses or damages incurred as a result of the defective product.

IMPORTANT – ALL POTENTIAL WARRANTY CLAIMS MUST MEET THIS CRITERIA:

Product must be within the one year warranty period.

All claims must include a proof of purchase that clearly identifies the dealer and the purchase date. If proof of purchase cannot be provided, we are unable to accept your warranty claim. Warranties apply only to our products purchased off our website and from authorized Wolverine Snow Products Dealers and are only valid for the original buyer. 

If you feel a product purchased off our website or authorized Dealer has a manufacturer’s defect, please email us at info@wolverinesnowproducts.com We will contact you within 5 business days to start your claim. We will then assess the issue and determine if warranty is approved, denied or requires further inspection.

If your claim is approved, you must send the defective product back to us. We will email you a shipping label to return the defective product. Upon our receipt of the defective product, we will send you a replacement product or refund the purchase price.

Customers/dealers are responsible for shipping charges to submit products for warranty inspection. Return shipping cost for valid claims will be covered by Wolverine Snow Products.

DAMAGE NOT COVERED BY WARRANTY:

ROCK DAMAGE, TREE DAMAGE, SKI/BOARD DAMAGE AND ANY OTHER IMPACT RELATED DAMAGE IS NOT COVERED UNDER THIS WARRANTY.

– Damage caused over tightening adjustment clamps.
– Any intentional or unintentional damage caused by the rider’s carelessness, abuse, misuse, or neglect.
– Any damage caused by, related to, or resulting from modifications made after purchase and not authorized by Wolverine Snow Products
– Stress cracks in lacquer and non-structural cracks on used products.
– Scratches, chips, and/or indentations in the product.
– Graphic fading, discoloration, or other aesthetic blemishes that do not impair performance.
– Damages incurred in shipping.
– Normal wear and tear.
– Damage caused by use of solvents, adhesives etc.

ADDITIONAL INFORMATION

If a product is found to be defective by Wolverine Snow Products, in its sole discretion, Wolverine Snow Products only responsibility shall be limited to repair or replacement of the defective product. In the event an exact product replacement (Model, size, and/or color) is no longer available, we may replace your product with one of comparable performance, size, and value. This applies to replacement parts as well.

Repaired items will be subject to available parts. We will do our best to match colors and styles but we cannot guarantee that you will receive the exact product back. Repaired or replaced products are covered for the remainder of the original warranty only.

Your product does not need to be registered for warranty, but you will need a valid proof of purchase from an Authorized Wolverine Snow Products Dealer to pursue your warranty claim.